Atlassian Administrator / Engineer

Experience: Any

Job Location: Anywhere in India

Job Description

The Atlassian Administrator is responsible for the administration, configuration, and maintenance of
various Atlassian tools, including Jira, Confluence, Bitbucket, and other related applications. The
Atlassian Administrator will collaborate with cross-functional teams to ensure the effective utilization
and optimization of these tools to support project management, collaboration, and software
development processes within the organization.

Responsibilities:

  1. Administer and configure Atlassian tools, including Jira, Confluence, Bitbucket, and other relevant
    applications, to meet the organization’s requirements.
  2. Create and manage user accounts, groups, and permissions in Atlassian tools, ensuring proper access
    controls and security measures.
  3. Collaborate with stakeholders to understand their needs and provide guidance on configuring and
    customizing Atlassian tools to support their workflows and processes.
  4. Design, develop, and maintain workflows, templates, custom fields, screens, and other configuration
    settings in Atlassian tools.
  5. Monitor system performance, identify and resolve issues, and optimize the performance of Atlassian
    applications.
  6. Provide end-user support and training on Atlassian tools, including creating documentation and
    conducting training sessions.
  7. Integrate Atlassian tools with other systems and tools used within the organization, such as CI/CD
    pipelines, chat platforms, and version control systems.
  8. Stay up-to-date with the latest features, enhancements, and best practices related to Atlassian tools
    and recommend improvements and optimizations.
  9. Collaborate with vendors and support teams to troubleshoot and resolve technical issues and
    implement system upgrades and migrations

Preferred Qualifications:

  1. Bachelor’s  degree in computer science, information technology, or a related field (or equivalent
    experience).

  2. Proven experience as an Atlassian Administrator or similar role, with a deep understanding of Atlassian
    tools, their administration, and configuration.

  3. Strong knowledge of Jira, Confluence, Bitbucket, and other Atlassian applications, including their
    features, integrations, and best practices.

  4. Experience with managing user access controls, permissions, and security settings in Atlassian tools.

  5. Familiarity with software development processes, project management methodologies, and
    collaboration practices.

  6. Proficiency in scripting languages (e.g., Groovy, Python) and understanding of REST APIs for automating
    and extending Atlassian tool functionality.

  7. Ability to troubleshoot and resolve technical issues independently.

  8. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams
    and stakeholders.

  9. Strong analytical and problem-solving abilities.

  10. Attention to detail and ability to prioritize tasks in a fast-paced environment.

  11. Atlassian certification(s) such as Jira Administrator, Confluence Administrator, or Atlassian Certified
    Professional is a plus

Job Category: Atlassian
Job Type: Full Time
Job Location: Anywhere in India
Experience: Any

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