Jira Service Management (JSM) provides a flexible and open data structure, enabling teams to manage any asset effortlessly. With robust asset tracking, discovery, and review capabilities, JSM allows teams to efficiently monitor ownership and lifecycles, optimize resource usage, and reduce costs; all while maintaining complete visibility over their assets.
Jira Service Management (JSM) is a unified platform that simplifies work management across teams, ensuring your employees and customers receive the support they need quickly. It consolidates requests from all departments into a user-friendly service desk where they can be easily viewed, managed, tracked, and prioritized, enhancing efficiency and improving response times.
Jira Service Management (JSM) unites your development and IT operations teams, enabling them to swiftly respond to, resolve, and learn from incidents. It streamlines incident management with powerful features like clear alerting, efficient on-call scheduling, and comprehensive control over major incident escalations. With detailed reporting and analytics, JSM ensures continuous improvement, helping teams enhance their response strategies and drive better outcomes.
Empower your IT and Operations teams with deeper contextual insights from software development tools, enabling them to make more informed decisions and reduce risk. By leveraging automation, teams can streamline the approval and deployment of low-risk changes, saving time and ensuring smoother, faster operations.
